The University of Iowa

Human Resources

It is important for a nonprofit organization to offer clear direction and motivation to both paid staff and volunteers. Below are resources for helping nonprofit workers achieve success and in finding guidance in establishing policies and procedures for the nonprofit workplace.

Principles & Practices Citation 

XI. A. Principle–Motivation of Staff

Paid staff and volunteers operate and deliver the services of the charitable nonprofit organization. The quality of their work and their commitment to the organization’s mission determine the success of the organization.


  1. Staff and volunteers should receive clear direction from and regular supervision and evaluation by their supervisors.
  2. Organizational policies and practices should address human resource issues and be made available to staff and volunteers.
  3. A motivational environment and recognition of work well done are powerful stimuli for staff and volunteers.

Frequently Asked Questions about Human Resources