Presenter: Libby Ehrig, ATW Training Solutions
One of the most important responsibilities of managers and supervisors is to provide employees with frequent, straightforward, and timely feedback and coaching. Unfortunately, many managers provide little feedback and coaching, or do so only during formal performance reviews. In this session, participants learn how both feedback and coaching are used to reinforce good performance and to redirect poor performance. A simple model, based on the best-selling video, “The Practical Coach,” is presented for participants to practice feedback and coaching skills and apply the approach to a real work situation.
Please note that ATDU sessions are offered at no charge and only available to employees of Central Iowa non-profit organizations.
Currently, there is a waiting list for this event. If you are unable to attend the class, please cancel your registration as soon as possible so people on the waiting list can attend.
