Solving Problems Using the 5 Whys

Event Category 

General

Looking to build your problem-solving toolkit, develop a strategic approach, and drive meaningful change within your organization? Join us for an engaging, 2-hour training designed to transform your strategic approach by utilizing the "5 Whys." 

You will learn:

• The 5 Whys: An interactive, interrogative technique based on "Root Cause Analysis," used to explore the reasons behind problems or issues
• How to move beyond the obvious symptoms of the problem to discover the root cause
• Mitigating the root cause by identifying processes that are not working well, or don’t exist
• Tips (and drawbacks) when using the 5 Whys
• The 5 Hows: A technique to develop deep and comprehensive solutions to a problem

Attendees will receive resources to implement the process with their own teams and organizations.

Speaker: Jeanine Wilson (SPHR, SHRM-SC). Jeanine owns Corporate Talent Advisors, a full-service HR and training consultancy.